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Returns & Exchanges

  1. What is your return policy?

    From the time the order is delivered, we offer a 7-day window on initiate the return with no questions asked, except for furniture. The product will need to reach us within 28 days of the delivery date. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund. In case of furniture, we do not offer returns. If you are unsure about making a furniture purchase due the the return policy, get in touch with us at hello@400-things.com to request more information and talk to our furniture brands.

  2. How do I return the purchased item?

    To return the purchased product, you could drop us an email at hello@400-things.com with the order details. We will initiate the return process.

  3. How long does it take for a refund?

    Hang in there, it can take our warehouse up to two weeks to receive and process your return. We'll be sure to send a refund notification email as soon as we've issued your refund.

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